Privacy Policy

Privacy Policy

This privacy policy applies to the Artist & Craftsman Supply website located at artistcraftsman.com.

Privacy Statement

Your privacy and comfort are important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about how your information is collected and used. To make this notice easy to find, it is available in the footer of every page of our site.

Security Policy

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place several procedures to safeguard and secure the information we collect through our site. You can access all personally identifiable information that we collect through our site and maintain it by logging into your account or contacting us directly.

California Online Privacy Protection Act Compliance

We are also in compliance with the California Online Privacy Protection Act. We Therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into the “My Account” page and choosing the “View or Change My Account Information” option.

Children’s Online Privacy Protection Act Compliance

In compliance with COPPA, we do not collect any information from anyone under 13 years of age without prior verified parental consent. Our site, and services are directed to people who are at least 13 years old. If you are under 13 years of age, please do not provide your information on our site.

If we become aware that a person under the age of 13 has submitted any information to Artist & Craftsman Supply for any purpose without prior verifiable parental consent, we will delete their information from our files.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill out a form on our site, you can click the box to indicate that you do not want the information collected to be used by anybody, including us, for direct marketing purposes.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind by writing to our main office or emailing, [email protected].

We will not sell distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting.

You may request details of personal information which we hold about you under the Data Protection Act of 1998. If you would like a copy of the information held on you, please write to our main office, address listed below.

If you believe any of the information we are holding on you is incorrect or incomplete, please write to our main office or email us at [email protected]. We will promptly correct any information found to be incorrect.

Personal Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can sign up for our newsletter through our site to receive updates on sales, products, and more. Information you submit on our site will not be used for this purpose unless you fill out the appropriate forms. This service is provided with an opportunity to opt-out or unsubscribe if you ever choose to do so.

We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.

Information We Collect

When you place an order through our site, we collect information that is important for us to fulfill your order promptly. This information includes:

  • Name
  • Company, if applicable
  • Address
  • Email Address
  • Phone Number
  • Credit Card/Payment Information
  • Item(s) Ordered
  • When you as an individual choose to register for an account on our site, we collect the following information:
  • Name
  • Company, if applicable
  • Address
  • Email Address
  • Phone Number

When you, as an individual, choose to receive our newsletters and targeted emails, we collect the following information:

  • Email Address

When contacting us through our site’s contact form, we collect information that is important for us to respond to you in a timely matter. This information includes:

  • Name
  • Email Address
  • Your message or question

Links to Other Websites

Our site may contain links to other websites of interest. However, once you have used these links to

leave our site; you should note that we do not have any control over any other websites. Therefore, we

cannot be responsible for the protection and privacy of any information which you provide while visiting

this privacy statement does not govern such sites. You should exercise caution and

view the privacy statement applicable to the website in question.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you

Agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Changes to Our Privacy Policy

This policy replaces all previous disclosures we may have provided you about our information practices. We reserve the right to change this policy and to apply any changes to information previously collected, as permitted by law. If there are material changes to this policy or our information practices, change we will notify you by posting the policy changes on our website. If we decide to change our privacy policy, we will post those changes on this page and/or update the privacy policy modification date below.

This policy was last modified on 06/09/2020.

Contact Information

Artist & Craftsman Supply
1053 Forest Ave.
Portland, ME 04103
207-772-7272
[email protected]